Elang138 treats the privacy of every Malaysian member as a responsibility to be taken seriously. Find out exactly how we collect, use and protect your information.
General Introduction
When you register and use the platform elang138, you are entrusting us with your personal information. That trust is not something we take lightly. This Privacy Policy was written not merely to satisfy legal requirements – it was written because we genuinely want you to have a clear understanding of what happens to your data every time you interact with the platform elang138.
This document provides a detailed explanation of what personal data elang138 collect, why we need it, how it is used, who it may be shared with in limited circumstances, and what rights you hold as a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA 2010). This Policy applies to all services provided under https://elang138.click and any associated applications or services.
By using the platform elang138, you confirm that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform and contact the support team elang138 if you would like to learn about the options available to you.
elang138 is the data controller responsible for processing the personal data of members using the platform at https://elang138.click. As data controller, we are responsible for ensuring that all personal data we hold is processed in accordance with the principles set out under Malaysia's PDPA 2010 and international industry best practices.
This Privacy Policy covers all aspects of data collection and processing related to:
elang138 only collects data that is strictly necessary to deliver our platform services. The categories of data we collect are as follows:
| Data Category | Example Information | Status |
|---|---|---|
| Identity Data | Full name, MyKad number, date of birth, gender | Mandatory |
| Contact Data | Malaysian phone number, email address, residential address | Mandatory |
| Financial Data | E-wallet account name, deposit & withdrawal records, transaction history | Mandatory |
| Gaming Activity Data | Betting history, game type, total wins/losses | Automatic |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Usage Data | Pages visited, session duration, features used | Automatic |
| Communications Data | Live chat records, support emails, WhatsApp logs | Optional |
elang138 does not directly collect credit/debit card numbers or sensitive banking information — all financial transactions are processed through secure third-party payment gateways such as Touch 'n Go, GrabPay and DuitNow processors. Data transmitted to these processors is protected by their own security standards.
Your personal data is collected by elang138 through any of the following:
elang138 uses collected personal data solely for the following legitimate and stated purposes:
elang138 will not use your data for any purpose beyond those stated above without first obtaining your renewed consent.
Policy elang138 is to never sell, rent or share members' personal data with third parties for their own commercial purposes. However, in the following limited circumstances, elang138 may share your data with certain parties:
In all of the data sharing situations described above, elang138 ensuring that the recipient parties have adequate data protection measures in place and only use the data for specific, legitimate purposes.
elang138 continuously invests in security technologies and procedures to protect members' personal data from unauthorised access, disclosure, alteration or destruction. Key security measures we have implemented include:
Although elang138 takes all reasonable steps to protect your data, no system can guarantee absolute 100% security. In the event of a data breach affecting your information, elang138 is committed to notifying you promptly in accordance with Malaysian legal requirements.
elang138 only retains your personal data for as long as it is needed for the purpose it was collected, or as required by applicable Malaysian law. The general data retention guidelines are as follows:
Once the applicable retention period has expired, elang138 will securely delete or anonymise your data using methods that ensure it cannot be recovered.
Under Malaysia's Personal Data Protection Act 2010 (PDPA 2010), you have the following rights regarding your personal data held by elang138:
To exercise any of the rights above, please contact elang138 via email to support@elang138.click, clearly stating your request. We will respond within 21 working days from the date the request is received. In certain circumstances, we may require additional identity verification before fulfilling your request, to safeguard the security of your data.
Platform elang138 uses cookies and similar tracking technologies to enhance the user experience and analyse usage patterns. The types of cookies used on elang138 are:
You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the platform. elang138 as a whole and prevent you from logging in or completing transactions smoothly.
Platform elang138 may contain links to third-party services such as payment processors (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX) and game providers. Once you click those links and leave the elang138 platform, this Privacy Policy no longer applies.
Every payment processor and third-party service provider that works with elang138 have their own privacy policies. elang138 is not responsible for the privacy practices or content of those third-party websites. We recommend that you review their privacy policies before providing any personal information directly to them.
However, we ensure that all third-party service providers we engage in elang138's operations comply with strict data security standards and process member data only in accordance with the instructions and contractual requirements set by elang138.
Platform elang138 is intended exclusively for adults aged 18 and above. We do not knowingly collect or process the personal data of children under the age of 18.
If we find that personal data belonging to a child under 18 has been collected without our knowledge – for example through registration using false information – we will take immediate action to delete that data and close the account in question.
If you are a parent or guardian and believe your underage child has registered for or accessed the elang138, please contact us immediately at support@elang138.click so we can take the appropriate action without delay.
Policy Amendments: elang138 reserves the right to update this Privacy Policy from time to time to reflect changes in our data practices, applicable Malaysian legal requirements or service improvements. Members will be notified of any material changes via in-platform notifications on elang138 and by email to their registered address. The latest version of this policy is always available on this page with a clearly indicated update date.
Contact the elang138 Data Privacy Officer: If you have any questions or concerns, or wish to exercise your privacy rights, please reach out to us through the following channels:
We are committed to responding to all privacy-related enquiries within 21 working days. If you are not satisfied with our response, you have the right to lodge a complaint with Malaysia's Personal Data Protection Department (JPDP) at pdpa.com.my.
Elang138 operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA 2010). All processing of members' personal data is carried out on a lawful basis, and we respect the rights of every data subject. For PDPA-related enquiries, contact support@elang138.click.
Member Rights
Six important rights you hold as an elang138 member under Malaysia's PDPA 2010 – and how to exercise them.
Elang138 Data Protection
Six layers of protection we use to keep every Malaysian member's data safe on the elang138 platform.
FAQ
Over 500,000 Malaysian players trust elang138 not only for an enjoyable gaming experience, but also for serious, professional privacy protection.
By registering, you agree to the Terms & Conditions and elang138's Privacy Policy. This platform is intended for individuals aged 18 and above only.